Service Technician (m/f/d)
Professionals, Young Professionals
For this position, you will have a very good technical understanding and will be responsible in your team for the installation, commissioning and regular maintenance of the sophisticated hardware and software solutions at our site in Bad Homburg or at our customers in Cologne or Hanover.
In detail, this means coordinating the installation work, start-up and acceptance of the complete systems – both in the factory and on site nationally and internatonally. Your interfaces are the individual project managers as well as your colleagues from development and system integration.
Naturally, you will ensure the documentation of the work and act as a contact person to other departments, e.g. development and quality assurance. In addition, your responsibilities will be to perform troubleshooting and maintenance appointments, on-site if necessary.
Your tasks as a service technician (m/f/d)
- Execution of 2nd-level support, partly in direct customer contact
- Technical support for service and sales partners
- Execution of worldwide installations and start-ups
- Factory and on-site acceptance of systems at home and abroad
- Responsibility for the reference and test systems used
- Cooperation in international project teams
Your qualifications as a service technician (m/f/d)
- Completed degree (e.g. computer science, electrical engineering)
- Equivalent technical education
- Or relevant professional experience in service
- Good knowledge of network engineering, network storage, network security, and network protocol analysis.
- Sound knowledge in the field of standardized transmission techniques and protocols in today's telecommunications and data networks
- Skills using databases (SQL and/or Oracle)
Our offer
- Modern and future-proof workplace in a traditional medium-sized company
- Familiar and well-attuned team
- A challenging and interesting position with a lot of personal responsibility
- Interesting opportunities for professional development
- Short reporting lines and a pleasant working atmosphere
- A long-term personal perspective with an attractive, performance-based salary
Support
- Company pension plan
- Capital formation
- Free soft drinks
- Lunch allowance
- Free parking
Advancement
- German and English language courses
- In-house training
- Advanced training program
- Support for distance learning and night school
Gesundheit
- Moderne und ergonomische Arbeitsplätze
- Krankenzusatzversicherung mit Chefarztbehandlung
- Obstkörbe
Familie
- Flexible und vertrauensbasierte Arbeitszeiten
- 30 Tage Jahresurlaub plus Sonderurlaub
- Möglichkeit, von zu Hause aus zu arbeiten
- Zuschuss zur Kinderbetreuung inkl. Verpflegungskosten
